CHILDREN POLICY
- Children 4 years old are free (excluded bus seat, meal entrance fees), from 5 to 8 years old are charged 75%, from 9 years
old and above charged as the adult.
CANCELLATION POLICY
1. Cancellation before arriving Tuan Chau Habour Free of Charge
2. Cancellation at Tuan Chau Habour with or without lunch Charge 50% of tour public price
3. Cancellation when passengers are already aboard on Halong Charge 100% of tour public price
* Booking via our authorised travel agents/hotels, refund is settled where you book the trip.
THINGS TO BRING & TO KNOW
• Passport with valid visa
• Some cash in Vietnamese Dong / USD for personal expenses
• Sun block or insect repellent, sport shoes
• Bring something warm to wear [From Dec till March]
• Please be ready on time for our pick-up service
• We do not accept credit card payment on board
• Outside beverage has applicable corkage fee
• Travel light, as you can please arrange to keep big luggage at your hotel
NOTES
• Itinerary is subject to change upon weather conditions
• Doctor and Pharmacy are not available on Alova Day Cruise
• If you hotel/ stay is not located in the Hanoi old Quarter, please come to our office at 7.45 am to get on shuttle bus.
• We arrive back in Hanoi between 8:30pm & 9:00pm – if you have to catch a flight, bus or train later in the evening, contact us to assist you with your schedule and transportation choices.
